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You can pay using any of these options:
1️⃣ Credit Card: We accept Visa, MasterCard, American Express, and Maestro cards.
2️⃣ PayPal: No PayPal account needed to use this option! 💸
3️⃣ Bank Transfer: Pay directly via net banking to our bank account.
Here are our bank details:
Name: Mirraw Online Services Pvt. Ltd.
A/C No.: 06262560006234
Bank: HDFC Bank
Branch: NULL BAZAR - MUMBAI
IFSC Code: HDFC0000626
Swift Code: HDFCINBBXXX
If you run into any issues, just ask us for a payment link/invoice—you won’t need to reorder! Feel free to hit up Customer Support if you have more questions! 😎
Product Condition:
The product must be unused, unwashed, and unworn in its original condition. Returns will only be accepted for products that show no signs of use or damage. If the product has any signs of use, damage, or fragrance, it cannot be returned. Contact customer support for assistance.
Send the Product via Local Post:
Please return the product via your local postal service and keep the tracking details. Share these details with us at mcare@mirraw.com or call +1 760 678 1780 / +1 949 464 5941.
Adjusted Invoice:
Please provide an invoice with a lower value than the original purchase price to help with customs clearance.
Shipping and Customs Charges:
The customer is responsible for shipping and customs charges associated with the return. These charges are not covered by Mirraw. Refunds will be processed once the product is received and approved by our quality team.
Return Address:
Mirraw Online Services Pvt Ltd.
101 to 110 1st floor, Building No 75, Indian Corporation Complex, Mankoli Naka, Dapode
Bhiwandi, Maharashtra, India - THANE Pincode- 421302
+91-2266484300
Please ensure the package is addressed to the above details for proper delivery.
Important:
If you need to cancel your order, you can do so within 24 hours of placing it.
Once your cancellation request is accepted, we will process your refund within 24 to 48 hours, either to your wallet or the original payment source.
For assistance, you can:
Please include your cancellation reason when reaching out.
If your payment gets debited and you receive a cancellation email, just reach out to our Sales team.
If the amount isn't reversed, contact us with your payment details, and we’ll check it out for you! 💸
Refund will be initiated after we receive the
item and it passes the quality check.
Refund time depends on the mode of refund.
Wallet refunds is being processed within 24 to
48 hours of the product received
Online Transactions will be processed within 7 to
9 working days of product received.
We offer refund methods as per your payment mode.
Wallet
Back to source - In this case, the amount will be refunded to the payment mode that was originally used to pay for the order.
NEFT transfer - Available for all Cash-on-Delivery orders. As per policy, cash refunds are not possible.
Returns for eligible products are subject to approval.
Please note that made-to-order and customized products may not be eligible for returns. Always check the product’s return policy before making a purchase.
Got an order issue or question? Here’s how to hit us up:
⏳ Please allow 24-48 hours for email responses.
Phone Numbers:
📞 UK: +441-214-614-192
📞 Canada: +15-817-054-535
📞 US/Global: +19-494-645-941
📞 India: +91 2266484300
Email: mcare@mirraw.com
Slide into our WhatsApp here: https://wa.link/vx1pbv
Address: 101-110, Bldg No. 75, Indian Corporation, Mankoli, Bhiwandi, Thane - 421302
We got you covered! 😎
Got questions about sales or a specific product? Here’s how to reach us:
🌐 Link: www.mirraw.com/pages/help_center
📞 India: +91 84250 49812
📞 International: +1 760 678 1780
Slide into our WhatsApp here: https://wa.link/vx1pbv
⏳ For emails, please allow 72 hours for a response.
We got your back! 💬
We address small Boutiques, Retail Stores, Resellers and folks wanting to start new business across India, USA, UK, UAE, Canada, UK, Australia, Singapore, Malaysia, Kuwait and rest of the world. Please send your requirements (product lists) you are interested in along with quantities required by contacting us and we'll get back to you with quotes and delivery timelines.
You can sell your product on our website, for more information, For ,more information please contact our vendor support team at sell@mirraw.com
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